Does my dog have to be vaccinated, wormed etc?
Yes all dogs must be up to date with their vaccinations etc. As we walk the dogs in groups of 3 or 4 it is important to reduce risk of illnesses spreading.
What happens in case of an emergency?
When starting with Doggydodah we take your dogs veterinary details in case of an emergency. In an emergency we will contact you immediately to discuss the situation. If we are unable to contact you and urgent medical attention is required we will take your dog to your nominated veterinary practice or alternatively the nearest vet depending on the circumstances.
How many dogs do you walk at any one time?
Doggydodah's policy is to have a group size of no more than 4 dogs at any one time and we ensure that temperamentally as well as geographically suitable dogs are walked together. Group walks are a fantastic way to socialise your dog and build their confidence and they gain greatly from this social aspect of their walks.
Do you let my dog off their lead?
We will let your dog off their lead only if we have been given permission by the owner and only in parks.
Where will my dog be walked?
All our walks are carried out in parks & or the pavements where it is safe and interesting for your dog. We vary the locations in order to provide variety for your dog and each of our dog walkers has their own favourite places which they would be happy to discuss with you at your introductory meeting.
My dog is nervous around other dogs, will you be able to walk him?
Yes. If your dog is very nervous around other dogs then we can provide solo walks. However one of the biggest benefits of group dog walking is how much it can improve your dog's socialisation. Therefore if your dog is nervous but non aggressive we can start off with solo walks and then slowly introduce him/ her to an appropriate group of friendly dogs, a little bit at a time. We are often amazed how quickly dogs can gain confidence and settle into a group with a little support from our dog walkers.
Do I need to be at home when you collect or drop off my dog?
No, the majority of our clients are happy for us to hold keys for them which enables us to collect and drop of your dog while you're not at home. All keys are kept in a secure location and will never be marked with anything other than the name of your dog.
Can I just have occasional walks?
Absolutely. We are very happy to offer ad–hoc walks and we are very flexible when it comes to booking. A text, email or phone call the day before will ensure a walk is booked.
Can I meet the person who will be walking my dog?
Yes. We strongly recommend that you have an introductory meeting with your dog walker at your home to discuss your requirements prior to walks taking place. These can be arranged at short notice for a time that is convenient for you.
Are you insured?
Yes. We are fully insured with PetPlan.
Are you CRB / DBS Checked?
Yes. We are CRB / DBS Checked. Certificate available on request.
Will I be charged if I cancel a walk at short notice?
Any cancellations less than 24 hours notice will be charged a cancellation fee, which is the price of the walk and anything over 24hrs notice will not incur a cancellation fee.